Helping one of our students trying to use our Cisco VPN with the Windwos VPN AnyConnect Client I found the installer running then failling and logging the following error in the Windows Application log.
Cisco Anyconnect Secure Mobility Client Failed To Install Mac
1) Go to: C: ProgramData Cisco CiscoAnyConnect Secure Mobility Client Profile 2) Delete all the files in this folder 3) Go to: C: Users Username AppData Local Cisco Cisco AnyConnect Secure Mobility Client 4) Delete preferences.xml 5) Right click the Cisco icon in system tray and quit Cisco AnyConnect. Home Vpn En Asa. Cisco AnyConnect Secure Mobility VPN. If you report a problem with this VPN client to the helpdesk please mention you are using the AnyConnect Secure Mobility client.
Looking around the net I found a link to expert-exchange about the problem but the solution was hidden from public view. Always frustrating.
As little later in put it together that the machine had had a virus completely remove the Windows Firewall service from the machine. Not just turned off but completely removed. Then when the Cisco AnyConnect Installer went to what I guess is register with the Windows Firewall
, it fails and doesn't know how to handle it and rolls back the installation of AnyConnect VPN Client.No good solution at that point, I might try to work out how to reregister the firewall like it did for NetBT when a virus removed it similarly. But most likely the only thing you can do is reinstall the operating system.
Cisco Anyconnect Secure Mobility Client Install Error Messages
Links